Chronic Pain — Patient & Family Services

Integrated Pain Care Navigation Services to support you every step of the way.

Pain care shouldn’t be fragmented. We help you connect the dots—with support that spans traditional and complementary systems.

How we help

Patient and provider discussing chronic pain care plan

Extensive Case Review

Compassionate understanding of your unique chronic pain struggles

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Personalized Planning

Tailored care plans that support the whole person

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Coordinated Care

Bringing together a network of healthcare professionals

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Integrative Strategies

Connecting conventional and complementary approaches

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Ongoing Support

Steady long-term support and care for patients and their families

Whether you’d like us by your side every step of the way, or just when you need us most, we're here to help. We'll provide you with a roadmap, a personalized plan, and ongoing support to help you navigate your care with clarity and confidence.

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We're here to guide you through your journey.

We work 1:1 with children, teens, adults, and families to offer:

  • Personalized support

  • Care coordination

  • Integrative strategies

Whether you're feeling unheard, overwhelmed, or just exhausted from trying to figure it out alone — this is a space to slow down, be heard, and build a path forward together.

Our Services:

  • A detailed, whole-person review that explores medical history, current needs, lived experience, and system involvement. This in-depth process helps identify gaps, priorities, and next steps to support coordinated, compassionate care.
    (2 hours)

  • Ongoing check-ins to adjust, support, and strengthen your care strategy as needs evolve.
    (60 min)

  • For parents and caregivers — focused support to explore tools, address challenges, and build confidence in caring for a loved one with chronic pain.
    (90 min)

  • Comprehensive Care Navigation

    For complex cases or families needing consistent support

    • One 60-min care plan session

    • One 30-min check-in session

    • Text/email support

    • Coordination with specialists, schools, or other providers

    • Shared care summary or care map if needed

    Family Care Navigation

    Best for families supporting a child or teen with chronic pain

    • One 90-min Family Strategy Session

    • One 30-min individual or parent follow-up

    • Email/text support

    • Coordination with medical team, school supports, community resources

    • Care document prep (e.g., care plan for school, advocacy letters)

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Get Started!

Let’s remove the overhelm.
Book your consultation and simplify your healthcare.

Some chronic pain conditions that we can help with:

  • Postherpetic neuralgia (shingles pain)

  • Trigeminal neuralgia

  • Peripheral neuropathy

  • Phantom limb pain

  • Fibromyalgia

  • Complex Regional Pain Syndrome (CRPS)

  • Chronic migraine and tension headaches

  • Chronic pelvic pain

  • Osteoarthritis

  • Chronic back pain

  • Tendonitis

  • Bursitis

  • Post-surgical pain

  • Neuropathic pain

  • Diabetic neuropathy

  • Sciatica

  • Endometriosis

  • Temporomandibular joint disorder (TMJ)

  • Chronic fatigue syndrome

  • Post-surgical pain

  • Rheumatoid arthritis (RA)

  • Autoimmune related pain conditions

  • Or any unspecified chronic pain conditions

If you, or a family member, require additional support our Micro-Hub can help with:

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MONTHLY DROP-IN CIRCLE

A welcoming space for families to connect and share.
(in-person or virtual)

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PAIN SUPPORT & EDUCATION WORKSHOPS

Led by The Point of Care and trusted collaborators

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RESOURCE TOOLKIT

A selection of helpful tools and resources for navigating pain care. (Coming soon)

CONNECT WITH THE POINT OF CARE MICRO-HUB INSTAGRAM PAGE FOR UPCOMING EVENTS AND WORKSHOPS ➥ INSTAGRAM.COM/THE_POINTOFCARE

Pain management resources

There are excellent free tools and services available online to support people living with chronic pain — but finding the right ones and knowing where to start can feel overwhelming. That’s where we come in.

At The Point of Care, we don’t just point you to information — we help you understand it, apply it, and build a plan that fits your unique needs.

Here are a few trusted platforms we may explore together as part of your care journey:

• Power Over Pain Portal – A free Canadian platform offering virtual tools and coaching for people with pain and their families.

• Pain Canada Resource Hub – A curated national library of evidence-based pain tools for patients, families, and providers.

• Solutions for Kids in Pain (SKIP) – Pediatric pain resources for children, teens, and caregivers in Canada.

• Cassie and Friends – Resources for children, teens living with juvenile arthritis and other rheumatic diseases.